Smartphone owners Apple often face a situation where the iPhone won't turn on or charge. But don't rush to the service center or plan to replace your phone right away. It is likely that a number of simple actions will help to cope with the situation without a visit to the SC. We will tell you how to exclude or confirm the most common reasons that lead to the iPhone not responding to charging and not turning on.
Why iPhone won't turn on and charge
Nobody is safe from an unpleasant surprise in the form of a black screen and unresponsive buttons, even owners of reliable iPhones. Software failures, a breakdown of a charger or a standard USB cable are easily diagnosed and resolved without going to a service center. But here are more serious problems with internal elements can cause a lot of headaches. We will analyze in detail the most common reasons why the iPhone does not turn on, does not charge, what to do in one case or another, and when it is time to contact the service.
Reasons for malfunction
Sources of problems with smartphones are traditionally divided into software and physical. In the first case, a 'glitch' with the firmware or an ordinary hang of the operating system is possible. In the second case, the list of reasons is longer:
- Defective charger or USB cable.
- Dirty charging connector.
- Oxidation of contacts due to moisture getting inside the phone.
- Damage to the inside of the smartphone after being dropped or severely hit.
- Failure of microcircuits due to a voltage surge.
Solution to the problem
If the malfunction did not appear due to a hit or fall of the phone, then there is a high probability that it can be easily disposed of. Try the easiest solutions to get started.
Removing a smartphone from a 'deep' discharge
If the phone is discharged, and after that it still lies down for a while without recharging, then the smartphone will not have enough energy to turn on the screen. If there are reasons to assume that the battery is deeply discharged, then simply connect the phone to the charger and wait 15 – 20 minutes. Then, without disconnecting from the network, turn on the smartphone. If a charging picture appears, then everything is in order, it remains to wait for the moment when the iPhone gains enough energy to load iOS and continue working.
Reboot the device
Another standard step in solving problems with computer and mobile equipment is to restart the device. It will help in two common cases – when freezing and when the smartphone enters the 'save mode'. The latter case often scares uninformed iPhone owners. When the smartphone is charged, but has not been used for a long time, or has rarely rebooted, it turns off on its own without responding to the power button.
Restarting iPhones with a physical Home button (models 4 to 6S inclusive) is done using the Power and Home buttons. Press the keys at the same time for 15 to 20 seconds. Such an action will send the smartphone to a forced reboot, restoring the normal operation of the device.
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A simple reboot may not help if your phone's firmware crashed. The option to restore from a backup using iTunes will help fix this problem. To do this, connect your smartphone to the computer with the installed program, and after synchronization, select the option to download the last backup. The app will restore the software and restart the iPhone.
Solving the problem with the charger
The last hope to get by with 'little blood' is a breakdown of the charger itself. Find a 100% working charger and try to charge your gadget with it. Note that both the power supply itself and the USB cable can break. With intensive (and not careful) use, the conductive cores of the cable are frayed or broken.
If a non-original Chinese charger or a cheap car adapter was used, the power controller elements may become unusable. It happens that the smartphone stops recognizing the original charger, although it continues to charge with the Chinese counterpart. This is the first sign that the power controller will soon fail and need to be replaced.
Changing components and modules
If all else fails, then the problem is most likely in the failure of the elements inside the iPhone. It is likely that the power controller itself, connectors and cables responsible for charging, or the battery were damaged. You can replace them yourself – there are dozens of sites on the Internet with detailed instructions, but we still recommend contacting engineers from service centers. There is a high probability of damaging something when disassembling the device or not finding the cause, since it is guaranteed that the malfunction can only be diagnosed in the SC on special equipment.
Care advice
A careful and careful attitude can greatly extend the life of your iPhone and eliminate the troubles associated with the breakdown of the device due to improper use. Recommendations are listed in the instructions for the phone, but they are rarely read, so we will duplicate the tips here:
- Do not allow the phone to get wet, moisture getting into the openings on the device.
- Avoid placing your smartphone near heat sources and prolonged exposure to direct sunlight.
- Do not drop or bump the phone.
- Do not use non-original chargers and cables of dubious origin.
- Use a protective cover.
These rules will help avoid contamination of connectors, oxidation of contacts, physical damage to the internal elements of the smartphone. This, in turn, will significantly increase the phone's uptime.
When to contact the service center?
In the event that rebooting, cleaning the charging connector did not help, and it’s not a broken charger, we recommend contacting certified service centers Apple. This ensures that manufacturer-approved equipment is used for diagnostics and repairs, and that spare parts are of high quality. Employees of such services undergo compulsory training and will be able to quickly determine the cause of the malfunction and replace the failed parts.
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