What to do if Wi-Fi is not working on iPhone

Periodically, there are situations when smartphone users Apple do not have Wi-Fi on their iPhone. Most of the time, you can successfully connect your phone to the network using simple troubleshooting steps, although in rare cases more complex methods are needed. Before taking the phone to a service center, it is better to try to figure out why the wi-fi does not work and find ways to fix the problem yourself.

What to do if Wi-Fi is not working on iPhone

Reboot iPhone and router

First of all, obvious sources of damage are excluded. The often banal reboot of the device helps to cope with the problem. The fact is that a smartphone Apple has a lot of system services running in the background that waste a lot of resources. After restarting the iPhone, the services restart and work correctly.

To restart the device, you need to simultaneously press the Home button and the Power button and hold it until the screen turns off and the logo Apple signals that the smartphone has started rebooting.

If all these actions did not lead to the expected result, you need to check if the Internet connection is stable. If there is no way to find out using another device, you need to turn off the router, wait 10 seconds, and then turn it on again. The router will restart and the iPhone will connect to Wi-Fi if this was the original problem.

What to do if Wi-Fi is not working on iPhone

Reset network settings

Your smartphone's network settings contain data that includes connection information and preferences for cellular networks and the Internet. If one of these settings is corrupted, it will prevent the iPhone from connecting to Wi-Fi.

The solution to the problem is to reset the network settings. To do this, go to 'Settings', select 'General', then 'Reset' and 'Reset network settings'. Confirm in the dialog box if required. These manipulations delete the saved connection data, so it is best to be prepared to find the desired network again and enter the password if required.

What to do if Wi-Fi is not working on iPhone

Update iOS

Smartphones Apple and software are regularly updated. The practical benefit of this is to guarantee the stable operation of the device. With each new version of the firmware, the flaws of the previous one are eliminated. However, this sometimes leads to compatibility problems.

Apple regularly releases updates for iOS to address these issues. Therefore, it is necessary to check if a new firmware version is available for the company's device.

This can be done by going to 'Settings' => 'General' => 'Software Update'. If the screen indicates that an update is available, click Download and Install. It is important not to forget to first connect your smartphone to the charger.

What to do if Wi-Fi is not working on iPhone

Backup, factory reset and data recovery

If, after the steps described above, you still cannot connect to Wi-Fi, you will need to move on to more radical actions: rollback the iPhone to factory settings. This will delete all information from the smartphone Apple and return it to its original state. Therefore, before resetting all settings, create a backup. There are 2 ways to do this.

Using iTunes

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If you have access to a PC, it is possible to create and save a backup copy of the data on the hard disk of the computer. To do this, connect iPhone via USB and open iTunes. Provided you are using the latest software version, a small icon iPhone will appear in the menu bar. After clicking on it, the option 'Manual Backup and Restore' will appear on the right.

The 'Create a copy now' button allows you to start copying data to your hard drive.

What to do if Wi-Fi is not working on iPhone

In the event that the option 'Automatic creation of copies' is set, this process will begin immediately after connecting the iPhone to the computer. You can see the date and time when the last copy was created in the 'Last copy' item.

If you click the checkbox next to 'Encrypt backup iPhone', the system will ask you to set a password. After that, restoring the iPhone without it will be impossible. This will protect your personal data from unauthorized access. Encryption also makes it possible to save the data of the Health and Activity programs.

Using iCloud

In the event that there is no access to a personal computer, there is another way to create a backup copy of data: using the iCloud cloud storage. However, to use this method, you need a Wi-Fi connection.

First you need to go to 'Settings', click on [Name] and select iCloud. Then scroll down the list until the iCloud Copy button appears. Enable the switch if it is off by default. Click 'Create a backup' and stay connected to the Internet until the process is complete.

What to do if Wi-Fi is not working on iPhone


After backing up your data, you can proceed to delete the information and return the iPhone to factory settings.

To do this, go to 'Settings' and click 'General' => 'Reset' => 'Erase content and settings'. Confirm your actions.

What to do if Wi-Fi is not working on iPhone

What to do if Wi-Fi is not working on iPhone

Upon completion, the iPhone will return to the state it was in at the time of purchase. Then you can configure it manually or restore it from a backup. The second option is faster and easier, but at the same time there is a possibility of returning an error that caused problems with the Wi-Fi connection on this device.

Broken hardware components

If you still cannot connect to Wi-Fi after checking the Internet and following the steps above, there may be a hardware problem. Hardware failure is diagnosed and fixed only by official representatives Apple. You need to contact the service center to check the iPhone. If this is not possible, and you need to find out the cause of the breakdown in the near future, you can write to the online support service Apple on the company's official website.

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